Jon May

AI & Marketing Operations Leader

Peer Feedback
Amy Bosley, Head of Brand & Creative
“Jon is an absolute powerhouse in the HubSpot and MarOps space, but what truly sets him apart is his genuine kindness, a quality that is invaluable in today’s corporate world. He leads with heart, something I find super inspiring.”

Current Role: RELEX Solutions
Head of Marketing Operations

I lead an AI-first marketing operations function - training >80 people in AI tools and workflows, shipping production-grade applications, and growing a specialist team from one to five.ReLoad, a tool I built using Cursor and Azure, cut a two-week post-event data process down to seven minutes and is actively used by sales and marketing teams today.What I'm most proud of isn't the tools though - it's the culture. My team's annual staff survey came in significantly above benchmark for both Team Autonomy and Management Support, and that matters more to me than most metrics.

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Building better managers from the inside

Committed to continuous development as a leader, I have taken deliberate steps to deepen my understanding of evidence-based management practice - studying the research on 1:1s, feedback, and people development, and applying those principles directly with my team.That process led me to design and build Polaris, an AI-powered management workspace that helps middle managers stay close to their direct reports throughout the year.Building Polaris has combined my technical curiosity with a genuine belief that better-prepared managers create better outcomes for the people they lead.

• Polaris

Volunteering

In 2023 I co-founded Community Kitchen Glos, serving as a trustee in its first year and volunteering as head chef.What began as a simple idea - good food, no fuss, for people who needed it - grew into something that became a genuine part of the local community.Using my platform at @DinnerWithJon, I raised thousands of pounds from my online supporters to help get it off the ground, turning a following built around a love of food into something with real-world impact.The trustee role taught me a different kind of leadership - fundraising, governance, and showing up every week with a ladle rather than a laptop.It's the project I'm most proud of that has nothing to do with a screen.

• Community Kitchen Glos

Past Roles

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Dinner With Jon

What started as a love of cooking for other people has grown into a food community of over half a million followers across social media, centred around comfort food that actually gets made.Being selected for the BBC Creator Lab was a highlight - as was publishing Cravings & Comforts in 2025, a cookbook that captures the kind of food I've always believed in: unfussy, generous, and built for real people.Brand partnerships with HelloFresh and Sainsbury's, personalised videos through Cameo, and a soup kitchen I founded in Gloucestershire all come from the same place - a genuine belief that food is one of the best ways to bring people together.

• Facebook
• Instagram
• TikTok

Performance Reset for Professionals: Mellow

Most wellness apps are built for Sunday mornings. Mellow is built for Monday at 8:50am.I spent a long time researching why professionals struggle to recover mid-day - between the meetings, the difficult conversations, the context-switching that leaves you flat by 3pm. The answer wasn't more content or longer sessions. It was shorter, sharper interventions matched to the specific pressure points of a working day.Mellow is a performance reset tool for people in demanding roles. Evidence-backed focus and recovery protocols - physiological sigh before a difficult call, box breathing before a high-stakes presentation - designed to fit inside the gaps that already exist in your day.All your data stays on your phone. No advertising profiles, no third-party pipelines. That was a deliberate architectural choice, not an afterthought.Built independently alongside a full-time role in marketing operations.

• Mellow